Last Updated: February 28, 2021
HST knows that you take your privacy seriously. We do, too.
We gather customer information because it’s the law or because it helps us serve you. We will never sell your personal information for any reason.
Collection of Information
Information You Provide to Us: When you register for any HST Services or Application we ask for information such as your name, company name, email address, billing address, credit card or checking account information. HST uses collected information for the following general purposes: provision of products and services provision, billing, identification and authentication, services improvement, contact, and research. HST does not share your personal information with third parties, unless explicitly approved by you.
Cookies and Usage Analysis
Use of Information
We may use information about you for various purposes, including to: Provide, maintain and improve our Services, including to provide additional features and content for your solar energy projects; Provide and deliver the services you request, process transactions and send you related information; Respond to your comments, questions and requests and provide customer service; Personalize and improve the Services, content or features that match customer or project profiles; Link or combine with information we get from others to help understand your needs and provide you with better service; Detect, investigate and/or prevent fraudulent, unauthorized or illegal activity; and Carry out any other purpose for which the information was collected. We may anonymize and aggregate data collected through the Services and use it for any purpose. Non-public, but non-personally identifiable information, regarding HST’s current and potential clients, including but not limited to geographic, or aggregated client information, can be used by HST for any purpose. We may share any information we receive with vendors and service providers retained in connection with the provision of the Services. HST and certain third-party service providers may use personal nonpublic information for reasons that include but are not limited to: account opening and validation; to comply with federal, state and local statutes; to process design and engineering services; to send information to clients and client-related parties; to improve HST services; to protect the security and integrity of our businesses, properties, affiliates, and clients; and to respond to legitimate and legal requests from governmental authorities or in connection with other legal proceedings. Third-party service providers may include, but are not limited to, financial institutions, utilities and power producers, corporations and small businesses, component manufacturers, and contractors charities. Such sharing may not be limited.
We may share your information with third parties with whom you choose to let us share information, and with your colleagues (or similar entity) and any necessary third parties engaged by us or your employer.
HST is based in the United States and the information we collect is governed by U.S. law. By accessing or using the Services or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.
In the Event of Merger, Sale, or Bankruptcy: In the event that HST is acquired by or merged with a third party entity, we reserve the right to transfer or assign the information we have collected from our users as part of such merger, acquisition, sale, or other change of control. In the (hopefully) unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, we may not be able to control how your personal information is treated, transferred, or used.
As Required By Law and Similar Disclosures
We may access, preserve, and disclose your Personal Information, other account information, and content if we believe doing so is required or appropriate to: comply with law enforcement requests and legal process, such as a court order or subpoena; respond to your requests; or protect yours’, ours’ or others’ rights, property, or safety.
Our Commitment To Data Security
HST uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run our services. Although HST owns the code, databases, and all rights to the Applications, you retain all rights to your data. HST uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your information. We cannot, however, ensure or warrant the security of any information you transmit to HST and you do so at your own risk. Once we receive your transmission of information, HST makes commercially reasonable efforts to ensure the security of our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. Your use of the HST Application and Services acknowledges that HST is not liable or responsible for any intercepted information and you hereby release HST from any and all claims arising out of or related to an unauthorized or inadvertent breach of data or violation of privacy policies.